Surcharges
Prices from December 1, 2023:
- Delayed EDI, single parcel: NOK 60
- Delayed EDI, load carrier: NOK 600
- Produce EDI (incorrect / not received): NOK 149
- Handling surcharge: NOK 149 (not valid for Mailbox Parcel)
- Manual invoice: NOK 330 (not valid for Mailbox Parcel)
- Wrong customer number: NOK 1,010
- Wrong shipment number: NOK 1,010
- Incomplete packaging: NOK 133 per parcel, max NOK 532 (not valid for Mailbox Parcel)
- Label is unreadable: NOK 60
- Wrong address: NOK 73
- Pick-up shipment: NOK 55 (valid for Mailbox Parcel from January 1, 2024)
- Collection notice by letter: NOK 21 (valid for PickUp parcel and Mailbox Parcel)
- Parcel handed in at pick-up location: NOK 23 (valid for Business Parcel)
- Parcel handed in at pick-up location: NOK 21 (valid for PickUp Parcel and Home Delivery Parcel
- Driver calls NOK 28 (valid for Business Parcel)
- Small pick-up: NOK 250 (invoiced if the turnover value for Pick-up parcel, Home delivery parcel, Business parcel in total is less than NOK 450 / day)(not valid for Mailbox Parcel)
Prices from July 1, 2024:
- EDI is delayed, single parcel: NOK 62
- EDI is delayed, load carrier: NOK 615
- EDI has to be produced manually NOK 153
- Handling surcharge: NOK 153 (not valid for Mailbox Parcel)
- Manual invoice: NOK 330 (not valid for Mailbox Parcel)
- Wrong customer number: NOK 1,010
- Wrong shipment number: NOK 1,010
- Label is unreadable: NOK 62
- Error in address: NOK 75
- Delivery via pick-up point: NOK 56
- Collection notice by letter: NOK 22 (valid for PickUp parcel and Mailbox Parcel)
- Parcel handed in at Post-in-stores: NOK 24 (valid for Business Parcel)
- Parcel handed in at Post-in-stores: NOK 22 (valid for PickUp Parcel and Home Delivery Parcel
- Driver calls NOK 29 (valid for Business Parcel)
- Small pick-up: NOK 250 (invoiced if the turnover value for Pick-up parcel, Home delivery parcel, Business parcel in total is less than NOK 450 / day)(not valid for Mailbox Parcel)
