Terms and Conditions
For domestic transport to businesses
For domestic transport to private individuals
For international transport to businesses
- NSAB 2000 English (pdf)
- NSAB 2015 English (pdf)
- Parcels and goods - Safety provisions
- Terms and conditions for Business parcel abroad
- Terms and conditions for Business parcel bulk abroad
- Terms and conditions for Business pallet abroad
- General terms and conditions for international cargo
- Special terms and conditions for international cargo
- Service terms for cross border parcels and pallets from 1 January 2025
- Service terms for cross border parcels and pallets from 1 May 2025
- Changes for service terms for cross border parcels and pallets from 1 May 2025
For international transport to private individuals
- NSAB 2000 English (pdf)
- NSAB 2015 English (pdf)
- Parcel and goods - Safety provisions
- Terms and conditions for Pick-up parcel to private customers abroad
- Terms and conditions for Pick-up parcel bulk to private customers abroad
- Service terms for cross border parcels and pallets from 1 January 2025
- Service terms for cross border parcels and pallets from 1May 2025
- Changes for service terms for cross border parcels and pallets from 1 May 2025